Store Policies

 

Please note that Harlow is a private salon and is not currently taking walk-in appointments at this time. If you are a new client, please schedule an appointment by filling out the appointment inquiry in the above tabs. If you are a returning customer, please call or text the salon to book an appointment.


Children under 12 must be accompanied by a parent or guardian while they are in the salon. Color appointments for children require a consultation with parent/guardian present.


Harlow currently requires all patrons to wear masks. If you have forgotten your mask we have them at the door when you walk in.


If a person in your house hold contracts Covid, flu, cold or illness let us know and we’ll reschedule your appointment for a later date


Kindly provide at least 48 hours notice for cancellations. Cancellations within 48 hours of an appointment may result in a cancellation fee of 40% of the scheduled service.